Reservations

The Hotel

This beautiful hotel, housed in an authentic monumental Canal House. Behind the facade of this fine classified residential monument, situated on Prinsengracht and overlooking a quiet stretch of this Amsterdam’s grandest canal, you’ll find yourself in the heart of ancient Amsterdam the moment you walk out of the door.

Breakfast

For the best start of the day choose from the generous and delightful breakfast buffet. We serve coffee, tea, orange juice, fresh milk and yoghurt, assorted cerials, breads, croissants and toast, biscuit rusk, Swedish crackers, meats and cheese, eggs, various marmalades, vegetables and fruit.
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Breakfast is served on the ground floor (belétage) till 11:00 AM.

A surcharge of €9.50 is applied per breakfast per person.

You can choose to include the breakfast in your reservation or to arrange it upon your arrival at the hotel.

Lounge

The Hotel lounge is located in the area adjacent to the reception desk and is open till midnight.
You’ll be glad to come ’home’ after an exciting day or night (or both if you can manage) and relax in the lounge, talking, drinking, watching TV with friends or other guests.

Staff


Our staff will be glad to help you with all kind of information about the city, transportation, where to go (or not to go) and everything else. Do not hesitate to ask.

Reception speaks English, German, French, Dutch, and Italian.

If you have any questions, don’t hesitate to contact us.

Practical information

The hotel reception is open from 8 am until 12 pm. If you arrive before 8 am or after 12 pm, it is very important that you let us know your flight number and arrival time and we will be waiting to welcome you.

Check-in time is after 3 pm.
Check-out time is at 11 am.
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  • Children up to six years of age are free of charge if no extra bed is required.
  • There is NO elevator available due to the historic features of this historical building!
  • Please note that ITC hotel do not accept reservation with check out on Sunday
  • Around the holidays and special events the minimum stay generally requires 3 nights.

Payment

The hotel accepts Visa, American Express, MasterCard, Maestro and Cash. The rates are per room, per night excluding 5 % tourist tax. For credit card payments a surcharge of 3% is added to the reservation price.

The Hotel will pre-authorize your creditcard 7 days prior the arrival.

Please note that an authorization is not a payment, but a reserved amount for the hotel. This amount is not debited and acts as a guarantee for both parties. An authorization will last for approximately three weeks after which it will be automatically released. To settle the payment with the provided credit card it is important that the card is shown at the check-in.

If authorisation is declined the guest will be informed by email, if no reply has been given within 24 hours the reservation will be cancelled.
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For the use of someone else’s credit card, we require:
  • A written authorization, allowing the ITC-Hotel to debit his or her credit card for the hotel/room charges.
  • A clear copy of both sides of the actual valid card with full name of cardholder, number and expiry date.
  • And a clear copy of a valid and signed identification document.

Bank details:
Account holder : ITC Hotel
Bank : ING Bank
Account number : 2906701
IBAN : NL82INGB0002906701
BIC : INGBNL2A


Cancellation Policy

If the room is cancelled 7 (seven) days or less before the arrival date, or if you do not show up, or if you choose an early departure there will be 100% charge for the entire stay! Note: Free Cancelations must be made 8 or more days before the arrival day, a day starts at 00:00 UTC/GMT+01:00 ! We advise our guests to take travel insurance. For the yearly IBC, International Broadcast Convention, every September, the cancellation policy is 8 weeks before, if you cancel or change your reservation within the 8 weeks 100% of the reservation price will be charged.